Welcome to Hilbert Threads!
These Terms of Service (“Terms”) govern your use of our website located at [www.hilbertthreads.com] (“Site”), and the services and products offered through the Site by Hilbert Threads (“Hilbert Threads”, “we”, “us”, or “our”). By accessing or using the Site, purchasing our products, or engaging with our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you may not use the Site or our services.
1. Account Registration
To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and agree not to disclose them to any third party. You are responsible for all activities that occur under your account.
2. Product Information and Orders
Hilbert Threads endeavors to ensure the accuracy of product descriptions, pricing, and availability on the Site. However, we do not warrant that such information is error-free, complete, or current. We reserve the right to correct any errors and to change or update information at any time without prior notice. Placing an order through the Site constitutes an offer to purchase the products. All orders are subject to acceptance by Hilbert Threads, and we reserve the right to refuse or cancel any order for any reason.3. Pricing and Payment
All prices are listed in Indian Rupees and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be added at checkout. We accept payment via major credit cards and third-party payment processors (e.g., Razorpay). By submitting payment information, you represent and warrant that you have the legal right to use any payment method provided.4. Shipping and Delivery
Hilbert Threads ships to locations as indicated on our Site. Shipping times are estimates and are not guaranteed. We are not responsible for delays due to carriers or customs. Risk of loss passes to you upon delivery to the shipping carrier. You are responsible for providing an accurate shipping address and ensuring that someone is available to receive the delivery.5. No Returns & No Refunds Policy
All sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances. Please review your order carefully before completing your purchase. Please review our Return and Refund Policy for full details.6. Intellectual Property
All content on the Site, including but not limited to logos, text, images, graphics, design, and software, is the intellectual property of Hilbert Threads or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or exploit any content from the Site without our express written permission.7. User Content
You may submit reviews, feedback, photos, or other content (“User Content”) through the Site. By submitting User Content, you grant Hilbert Threads a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, publish, and display such content in any media for marketing or promotional purposes. You represent that you own or have the rights to the User Content you submit and that it does not infringe on any third party’s rights or violate any laws.8. Prohibited Conduct
You agree not to use the Site for any unlawful or prohibited purpose. This includes but is not limited to: Using bots or automated systems to access the Site Attempting to hack, disrupt, or interfere with the Site’s functionality Uploading malicious software or harmful content Violating any applicable laws or third-party rights Violation of these rules may result in termination of your access to the Site and legal action.9. Third-Party Links
The Site may contain links to third-party websites or services. Hilbert Threads is not responsible for the content, policies, or practices of such third-party sites. Accessing third-party sites is at your own risk, and you should review their terms and privacy policies.10. Disclaimer of Warranties
The Site and all products and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Hilbert Threads disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be secure or error-free, or that the products will meet your expectations.11. Limitation of Liability
To the maximum extent permitted by law, Hilbert Threads shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Site or purchase of products. Our total liability to you for any claim arising from or related to the Site or products shall not exceed the amount you paid for the product giving rise to the claim.12. Indemnification
You agree to indemnify, defend, and hold harmless Hilbert Threads and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including attorneys’ fees, arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.13. Termination
We may suspend or terminate your access to the Site at any time, without notice or liability, if you violate these Terms or if we discontinue the Site or part of its services.14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Kerala, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Thiruvananthapuram, Kerala.15. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on the Site with the updated “Effective Date.” Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.16. Entire Agreement
These Terms, along with our Privacy Policy, and any other policies referenced herein, constitute the entire agreement between you and Hilbert Threads regarding your use of the Site and supersede all prior agreements or understandings.
17. Contact Us
If you have any questions about these Terms, please contact us at:Hilbert Threads
Email: info@hilbertthreads.com
Address: Kazhakoottam, Thiruvananthapuram, Kerala