This shipping policy explains how Hilbert Threads (doing business as “Hilbert Threads”) operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.
1.1 Flat Rate Shipping
1.2 Shipping Methods
Returns and Exchanges
Contact Information
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Flat Rate Shipping
To ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option.Standard: 5 to 10 business days
We strive for a swift preparation process and orders are typically processed and dispatched within 1 to 3 business days so that customers can receive their items promptly.
In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.
Returns and Exchanges
If you have any questions about refunds, returns or exchanges, please review our return and refund policy.
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:info@hilbertthreads.com